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Technical Service Specialist with German
Poland, Katowice
Are you ready to power the future?
At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.
Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.
With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.
What you'll be doing:
- You will be the initial point of contact for customers and contractors regarding technical matters, providing support or escalations if needed
- You will respond to phone calls, emails and chats in a fast and service oriented manner, by explaining and resolving technical issues
- You’ll provide technical support, troubleshooting and diagnostics of SolarEdge's products (inverters, optimizers, monitoring portal etc.)
- What we value most is the ability to learn fast
- Be a true team player
- Be able to maintain great working relationships with customers, peers and managers
- Be a multitasker in a very fast-paced environment
- Technical background
- Fluency in German and English
- Good computer literacy
- Basic electrical understanding
In addition, it’ll be great, but it’s not required, if:
- You have an educational background in Electrical Engineering or similar
- You have experience with Photovoltaic systems
Why joining SolarEdge?
- An opportunity to join a growing market and a leading professional service team in a dynamic, youthful and friendly atmosphere.
- Great work location
- Learning and career development opportunities
- Excellent compensation package
We Owe Our Phenomenal
Success to Our People
Our culture sets the framework for every employee to maximize their
professional development in order to reach, and even exceed, their own
personal best. We offer a high-energy open concept work environment
which focuses on teamwork and collaboration where everyone is encouraged
to learn from those around them.
Our Pillars of Strength
It’s the Energy of Our People
Policy: Our Company is committed to providing equal opportunity in all aspects of employment and does not tolerate any discrimination, harassment or retaliation of any kind or with regards to age, sex, race, color, religion, disability etc’.